Training Challenges
Companies invest in training, but it is extremely difficult to track its effectiveness and therefore improve it.
Typical company problems look like this:
Difficulty in tracking the real efficiency of training;
Lack of correlation between training and the company's business metrics;
Difficulty in scaling the training system;
Uncertainty about how employees apply the skills acquired during training;
Challenges in monitoring and adjusting long-term educational goals.
Why Employee Training is Crucial During a Crisis
During a crisis, most companies sharply reduce resources allocated to training. This is the wrong strategy, and here's why:
1. Employees have a clear motivation to learn and apply skills to avoid job loss during a crisis.
2. Strong companies survive crises, and a skilled team is crucial for delivering quality service and creating new products.
3. Training becomes essential for retraining remaining employees who may take on responsibilities of laid-off colleagues.
4. Practical education becomes vital during a crisis, focusing on skills needed immediately, such as sales management training to increase company revenue.
5. Companies exploring new directions during a crisis require efficient onboarding and training for new hires.
Proposed Solutions
Here's what will help solve the problems companies face:
1. Targeted training of employees based on data about their work. Each employee must be approached individually, based on results. Give a weak employee more training time than an effective employee. This reduces the time a trainer spends on training and subsequently reduces training costs. LPR Index is a metric generated by Science Stock. It shows employees with poor performance and suggests that those employees undergo training.
2. Data on work and training are synchronized - the manager sees in real time how effective his department is relative to the company’s business indicators.
3. Artificial intelligence analyzes company data, training results, and offers the best training programs for employees.
Science Stock
We will tell you about a new service - Science Stock. This is a unique training platform that is suitable for both small companies and large corporations. The service makes the learning process simple, transparent and shows its impact on the business and employees.
In the service you can:
Creation of interactive courses;
Integration with company processes through an API;
Utilization of the LPR module to view department and individual employee results, assigning tailored training programs accordingly;
Comprehensive statistics on training, sales, and onboarding processes in a single dashboard;
Measurement of training effectiveness;
Establishment of an internal social network for the company.
How it works
Let's take the support center of a furniture company. The company employs more than 1 thousand employees.
Let's move on to the numbers. How the service helped reduce training costs in a retail company by 137%
As you can see in the table, the service helped to radically reduce costs - from 20 million rubles to 8 million.
Conclusion
During a crisis, it is crucial to allocate attention and resources to employee training, making the process more efficient and reducing unnecessary costs.
The suggested steps involve analyzing training processes based on business metrics, optimizing the training budget, selecting effective training programs, and implementing a cost-effective training system using Science Stock.
Science Stock can help you build a training system that will save your company money. To help companies in crisis, we provide free service consultation.